Delivery And Returns

Here you will find information about return, delivery and refunds

Delivery

We offer free shipping and delivery takes 2-5 working days for products that are in stock. As standard, the product is delivered to the door/property boundary. If you as a customer cannot receive the delivery at the agreed time, you will be charged a new shipping cost or an alternative return cost if you have cancelled the purchase.

Stylescape AS is responsible for any damaged or lost items during transport to the customer. The customer is responsible for the item during any return. The customer is responsible for ensuring that the rug is properly wrapped and returned in good condition. 

Stylescape AS is not responsible for unclaimed packages. The customer will be charged the cost of return shipping and any additional administrative costs. 

Return 

If the customer wishes to cancel their purchase, they must clearly notify Stylescape AS about this before the cancellation period expires. The customer will be charged for the return cost. The customer must provide their name, address, order number and other relevant information. The customer can notify Stylescape AS by sending an e-mail to post@stylescapeinterior.com

When purchasing on our website, a 30-day open purchase period applies from the date you receive your goods, provided that the product is manufactured in one of our standard sizes. To be able to return a product, it must be in unaltered condition with all labels intact. You are responsible for packing the return securely so that it is not damaged during transport. The customer covers the cost of the return and there is no right of return on rugs with special measurements.

When purchasing customized measurements on a rug or other products, you have three days to cancel the purchase before production of your product starts. After the production has started, there is unfortunately no possibility to cancel the purchase. 

For custom-made rugs or orders exceeding NOK 20,000, the cost is paid in advance, but you can cancel or change your order free of charge within three working days of placing the order. 

Return cost

If you wish to return an item, you are responsible for the return shipping costs. Please note that the item must be unused and all tags must be intact. Refunds for returned items will be issued to the original purchaser’s payment method once the return has been received and approved by us.

Stylescape AS is not responsible for any transport damage during the return shipment, so please make sure the item is securely packaged when sent back.

Return shipping costs for small rugs (up to 200 cm x 300 cm):
Norway: NOK 495
Sweden: SEK 495
Rest of Europe: EUR 45
Outside Europe: Price upon request

Return shipping costs for large rugs (from 250 cm x 350 cm):
Norway: NOK 695
Sweden: SEK 695
Rest of Europe: EUR 60
Outside Europe: Price upon request

Return shipping costs for cushions, throws, and objects:
Norway: NOK 199
Sweden: SEK 199
Rest of Europe: EUR 22
Outside Europe: Price upon request

Return shipping costs for small furniture:
Norway: NOK 1,000
Sweden: SEK 1,000
Rest of Europe: EUR 122
Outside Europe: Price upon request

Return shipping costs for large furniture (dining tables):
Norway: NOK 3,000
Sweden: SEK 3,000
Rest of Europe: EUR 322
Outside Europe: Price upon request

Please send an email to post@stylescapeinterior.com, no later than 30 calendar days after receiving your goods. Once we have received and approved the return, the refund will be processed within 3–5 business days to the payment card used for the order. Alternatively, your invoice will be cancelled.

Please remember to keep the original packaging if you wish to make use of our return policy.

Complaint

If something is wrong with your item, make a complaint by sending an email to post@stylescapeinterior.com as soon as possible after the fault is discovered. Describe the fault or damage in as much detail as possible and attach photos of the damage. This will enable us to assess your case in the best possible way. We will then contact you as soon as possible for any compensation or return. Any payment will be made within 30 days after the case has been finalized.

The customer has a 2-year right to complain about goods purchased on www.stylescape.no in accordance with the current Consumer Purchase Act.

Stylescape AS reserves the right to reject a complaint if it turns out that the item is not defective in accordance with applicable consumer purchase law. Furthermore, Stylescape AS always follows the Consumer Council's guidelines. 

Transport damage

If your item is damaged upon delivery, this must be documented by you immediately and reported to Stylescape AS within 24 hours. Inspect the parcel properly before accepting the item and signing the delivery note. If the parcel is damaged, ask the driver to note this on the delivery note before signing and make sure you receive a copy. 

Before signing the delivery:

  • Review the outer and inner packaging that the item came in. If there is any damage, ask the driver to note this on the delivery note before you sign it. 

Send the following to Stylescape AS within 24 hours of receiving the item:

  • Picture of inner and outer packaging
  • Picture of the delivery note from the carrier
  • Picture of the item with damage
  • Text describing your case 
  • This should be sent to post@stylescapeinterior.com

Rug Guide: How to Find the Perfect Rug for Your Home

A well-chosen rug can completely transform a room — it ties the décor together, adds warmth, and reflects your personal style. But with so many sizes, colors, and textures available, choosing the right rug can feel overwhelming.

Whether you're updating your living room, bedroom, or dining area, here are our top tips for choosing the perfect rug for your space and style:

  • Consider the Size – Make sure your rug fits the scale of the room and furniture layout.
  • Match Your Style – From modern to bohemian, the right rug complements your interior design.
  • Think About Material – Wool, jute, cotton, or synthetic? Choose based on durability, comfort, and maintenance.
  • Play with Color and Pattern – A bold rug can be a statement piece, while neutral tones create a calming base.

Decorating with rugs is one of the easiest ways to elevate your home. With these expert rug tips, you'll find the perfect piece to enhance your space beautifully.

Explore Our Rugs

Start with Function

Before diving into styles and colors, consider where the rug will go. Each room has its own practical needs, and choosing the right material and size starts with understanding the function.

  • Livingroom: Opt for durable materials and a generous size that anchors the entire seating area. A larger rug helps define the space and brings a cohesive feel.
  • Dining Area: Choose a rug large enough for all chairs to stay on it, even when pulled out. Opt for durable, easy-to-clean materials that handle spills well.
  • Bedroom: Soft, plush rugs are ideal here – they add warmth and comfort, especially under bare feet in the morning.

Choosing a rug that suits the room’s function ensures both style and practicality.

Choose the right material

When choosing a rug, the material is just as important as the style or size. The right fiber determines how your rug feels underfoot, how well it holds up to daily life, and even how easy it is to clean. Here’s a breakdown of the most common rug materials and what you should know before buying.

ARD 03 Brown Carpet

WOOL

Why it’s great: Wool is one of the most durable natural fibers. It’s naturally stain-resistant, insulating, and wonderfully soft underfoot. Wool rugs bounce back easily, even in high-traffic areas, making them perfect for living rooms, hallways, dining areas and other busy spaces.

Best for: High-traffic areas like living rooms, entryways, and family rooms.

Rugs in Wool

VISCOSE

Why it’s great: Both silk and viscose (a silk-like fiber) offer a beautiful sheen and soft texture. These rugs look luxurious and add elegance to any room. But they are delicate, showing wear and stains more easily.

Best for: Low-traffic areas like bedrooms or formal living rooms.

Rugs in Viscose

Choose the right Rug size: A Room-by-Room Guide

When it comes to rugs, size is everything. A rug that’s too small can make even the most stylish room feel disjointed and unfinished, while the right size instantly grounds the space and ties everything together. Here’s how to choose the perfect rug size for every room in your home.


Living Room

In the living room, the rug should anchor the seating area and help define the space.

  • All legs on: For a large, open-concept living room, choose a rug big enough to fit all furniture legs on top.
  • Front legs only: A more common layout uses a rug that fits just the front legs of your sofa and chairs.

Livingroom Rugs

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Dining Area

When placing a rug under the dining table, make sure it’s large enough for the chairs to stay on the rug even when pulled out. This ensures comfort, balance, and a polished look while dining. For the best fit, choose a rug that extends about 70 cm (around 27 inches) beyond the edges of the table on all sides.

Dining Area Rugs

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Bedroom

When choosing a rug for the bedroom, make sure it’s large enough to frame the bed beautifully and provide comfort underfoot. Ideally, the rug should extend at least 60–70 cm (about 24–27 inches) beyond the sides and foot of the bed. This creates a cozy, balanced look while ensuring you step onto a soft surface when getting in and out of bed.

Bedroom Rugs

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STILL NOT SURE?

We offer free interior design consultation to help you make the right choice. The consultation is done digitally, so you can get expert guidance from the comfort of your home. Get started today by sending us an email or filling out our contact form.

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